Shipping policy
Shipping Policy
Last updated: June 2026
Thank you for shopping at The Zinzino Family! We are committed to getting your Zinzino products to you as quickly as possible.
Order Processing Time Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times & Costs Shipping times and costs depend on your location and the shipping method selected at checkout.
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days (where available)
Free Shipping is available on orders over a certain amount (check checkout for details). Shipping rates are calculated at checkout based on your location, order weight, and chosen shipping method.
International Shipping We ship internationally to most countries. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times for international orders are typically 7-21 business days.
Tracking You will receive a shipping confirmation email with tracking information once your order has shipped. You can track your package using the link provided.
Shipping Delays While we do our best to meet the estimated delivery times, delays can occur due to carrier issues, weather, customs (for international orders), or high order volumes. We appreciate your patience.
Damaged or Lost Packages If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damage and packaging. For lost packages, please contact us so we can assist with the carrier.
Contact Us If you have any questions about shipping, please email us at thezinzofamily@gmail.com or reach out via our customer support.
This policy may be updated from time to time. Please check back for the most current version.