Help & Questions
Welcome to The Test Track Fitness x Lifted With Maryluz
Your Zinzino Independent Partner
We are passionate about science-backed nutrition and helping people take control of their health. As certified Zinzino Independent Partners, we give you access to Zinzino's test-based, personalized health solutions — backed by real data, real science, and real results. Start with a test. See your results. Transform your health in 120 days. ================================================================PRODUCTS================================================================ BALANCEOIL+ BalanceOil+ is Zinzino's flagship product — a synergistic blend of pure wild-caught fish oil and cold-pressed extra virgin olive oil, rich in polyphenols, Omega-3 fatty acids (EPA & DHA), and Vitamin D3. Unlike ordinary fish oil supplements, BalanceOil+ combines Omega-3s with the powerful antioxidants found in olive oil, protecting the fatty acids from oxidation and allowing your body to properly absorb them. The result is proven, measurable improvement in your Omega-6:3 balance — in just 120 days. Key benefits:- Supports normal heart function- Supports normal brain function and mental performance- Contributes to a healthy immune system- Helps maintain normal blood pressure and cholesterol levels- Supports normal vision, bone strength, and muscle function- Rich in Vitamin D3 Available in: liquid (multiple flavors), softgel capsules, AquaX water-soluble formula, and Vegan (marine micro-algae + Ahiflower oil).Best paired with: BalanceTest + ZinoBiotic+ + Xtend+ BALANCETEST The BalanceTest is a simple at-home dried blood spot test that measures 11 fatty acids in your blood across 6 key health markers. It gives you a precise reading of your current Omega-6:3 ratio and tells you exactly what your body needs. How it works:1. Take the test at home — a simple finger-prick blood spot card.2. Send it to Vitas, an independent GMP-certified lab in Oslo, Norway.3. Receive your personal results online — confidential and anonymous.4. Adjust your BalanceOil+ dosage based on your unique results.5. Retest after 120 days to confirm your improvement. Why it matters: Around 95% of people worldwide are Omega-3 deficient without knowing it. The BalanceTest gives you proof — not guesswork. Money-back guarantee: If your first test result is already 3:1 or better, you can return your unused products and receive a full refund of your start order. ZINOBIOTIC+ ZinoBiotic+ is a tailored blend of 8 natural dietary fibers designed to feed and support the growth of healthy bacteria throughout your entire colon. Most fiber supplements contain only one or two types of fiber — ZinoBiotic+ covers the whole colon with a broad-spectrum approach. Key benefits:- Promotes the growth of beneficial gut bacteria- Helps reduce blood sugar spikes after meals- Supports normal cholesterol levels- Contributes to digestive comfort and reduces bloating- Supports appetite control and a feeling of fullness- Gluten-free and GMO-free How to use: Mix 1 scoop (6g) with 240ml of water or your favorite smoothie. Take once daily. Drink plenty of water throughout the day. XTEND+ Xtend+ is an advanced immune and nutritional supplement containing 22 essential vitamins and minerals, plus purified 1-3, 1-6 beta glucans from baker's yeast. It fills the nutritional gaps that even a healthy diet can leave behind. Key benefits:- Supports and strengthens the immune system- Promotes energy and reduces fatigue- Contributes to healthy bones, muscles, and teeth- Supports cardiovascular health- Promotes healthy skin, hair, and nails- Vitamins from natural sources (Vitamin C from acerola, B-vitamins from buckwheat, Magnesium from seawater)- Vegan-friendly Best paired with: BalanceOil+ and ZinoBiotic+ for complete daily nutritional support. ================================================================FREQUENTLY ASKED QUESTIONS================================================================ PRODUCTS & HOW THEY WORK Q: What is the Omega-6:3 ratio and why does it matter?A: The Omega-6:3 ratio measures the balance between two essential fatty acids in your body. Modern diets are typically high in Omega-6 (from processed foods and vegetable oils) and low in Omega-3. An imbalanced ratio is linked to inflammation and poor heart, brain, and immune health. The ideal ratio is 3:1 or better. Most people test at 15:1 or higher. Q: How does BalanceOil+ work?A: BalanceOil+ combines wild-caught fish oil with cold-pressed extra virgin olive oil. The polyphenols in the olive oil protect the Omega-3 fatty acids from oxidation, dramatically improving their absorption. This allows your body to effectively rebalance your Omega-6:3 ratio, with proven results in 120 days. Q: Do I need to do the BalanceTest?A: The BalanceTest is strongly recommended. It gives you a personal baseline before you start, allows you to personalize your daily dosage, and proves the results after 120 days. It is also required to qualify for the money-back guarantee. Q: How long does it take to see results?A: Research shows measurable improvements in your Omega-6:3 balance within 120 days — the time it takes for your cells to renew themselves. Many customers report feeling improvements in energy, focus, and overall wellbeing sooner. Q: Can I take BalanceOil+, ZinoBiotic+, and Xtend+ together?A: Yes. The three products are designed to complement each other and form a complete daily nutritional support program. BalanceOil+ addresses fatty acid balance, ZinoBiotic+ supports gut health, and Xtend+ fills vitamin and mineral gaps. Q: Are the products vegan-friendly?A: BalanceOil+ is available in a vegan version made with marine micro-algae and Ahiflower oil. ZinoBiotic+ and Xtend+ are both vegan-friendly. Q: Are the products safe for children?A: BalanceOil+ and ZinoBiotic+ can be used by children over 4 years old. Always consult a healthcare professional before giving supplements to children. Q: Can I take Zinzino products if I am pregnant or breastfeeding?A: Please consult your doctor or healthcare provider before starting any new supplement during pregnancy or breastfeeding. SUBSCRIPTIONS & ORDERS Q: How does the subscription work?A: When you purchase a Premier Kit, you start a monthly auto-delivery subscription. Your products are shipped automatically each month so you never run out. You can modify or cancel by contacting Customer Service at least 2 business days before your next scheduled order. Q: Can I cancel my subscription at any time?A: Yes, you can cancel at any time. Please note that early cancellation before your 6-month commitment may incur fees as outlined in Zinzino's terms and conditions. Q: What is Zinzino4Free?A: Zinzino4Free (Z4F) is a loyalty program where you can earn your monthly subscription for free. If you refer 4 or more subscribing customers with a similar or larger order than yours, Zinzino will send your next monthly order for free — you only pay shipping. RETURNS & REFUNDS Q: What is the return policy?A: You have 30 days from receiving your order to initiate a return. Unopened, sealed products are refunded in full minus shipping costs. Opened or used products are not eligible for a full refund. Refunds are processed within 14 days of Zinzino receiving your return. Q: How do I start a return?A: Contact your Zinzino Partner first. If unresolved, contact Zinzino Customer Service at customer.global@zinzino.com to obtain a Return Authorization Number before sending anything back. Q: Is there a money-back guarantee?A: Yes. If you are on a 6-month subscription including a BalanceTest, and your first test result shows an Omega-6:3 ratio of 3:1 or better, you can return your unused products and receive a full refund of your start order. BECOMING A PARTNER Q: What does it cost to become a Zinzino Partner?A: It is free to join. There are no startup fees, no overhead costs, and Zinzino manages all logistics and fulfillment. Q: How do I earn as a Partner?A: As a Partner you earn through direct sales commissions, team commissions from your downline, bonuses for reaching new titles, the Zinzino4Free program, and lifestyle rewards including incentive trips. Q: Do I need experience in sales or health to be a Partner?A: No prior experience is needed. Zinzino provides training, a proven system, and a community of fellow Partners to support you. Q: What is the Fast Start plan?A: The Fast Start plan is a 120-day onboarding program for new Partners. By hitting milestones (Q-Team, Silver, X-Team), you unlock new titles, bonuses, and free monthly products. ================================================================HELP & SUPPORT================================================================ GETTING STARTED How do I place my first order?Browse our products and select the Premier Kit that suits your needs. Your first order includes your BalanceTest and your first month's supply. Once received, take your BalanceTest straight away to set your personal health baseline. How do I use my BalanceTest?Your kit includes step-by-step instructions. It is a simple finger-prick dried blood spot test done at home. Mail it to the Vitas laboratory using the prepaid envelope included. Results are available online within a few weeks — fully anonymous and confidential. What is the recommended daily dosage for BalanceOil+?Your dosage is personalized based on your BalanceTest results. General guidance: take the recommended amount once daily with a meal, ideally in the morning. Your Zinzino Partner will help you interpret your results and set the right dose. ACCOUNT & SUBSCRIPTION How do I change or cancel my subscription?Contact Zinzino Customer Service at least 2 business days before your next scheduled delivery. Please review your contract for any early cancellation fees, especially within the first 6 months. How do I access my BalanceTest results?Your results are delivered online through the Zinzino platform. You will receive a link by email once your results are ready. Results are anonymous — the Vitas lab does not know your identity. SHIPPING & DELIVERY How long does delivery take?Delivery times vary by country. Most orders are delivered within 2–7 business days. Expedited shipping may be available at checkout. Can I change my delivery address?Yes. Contact Customer Service at least 2 business days before your next delivery to update your address. My order arrived damaged — what should I do?Contact Customer Service immediately with photos of the damaged items and packaging. Zinzino will arrange a replacement or cover the return shipping at no cost to you. BECOMING A PARTNER How do I sign up as a Partner?Joining is free. Contact us directly and we will guide you through the sign-up process and help you get started with your first customers. What support will I receive as a new Partner?You will have access to Zinzino's proven onboarding system, digital training materials, Back Office reporting tools, a community of fellow Partners, and the support of your sponsor and upline team. CONTACT US USING LINK ON MAIN PAGE
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Zinzino Customer Service: customer.global@zinzino.comWebsite: www.zinzino.com ================================================================DISCLAIMER================================================================ These statements have not been evaluated by the Food and Drug Administration (FDA) or equivalent regulatory body. Zinzino products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before starting any new supplement, especially if you are pregnant, breastfeeding, or taking medication.